Our Most Common Pre-Purchase Questions

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General

No! What ZonBlast does for your brand is the electronic equivalent of a grand opening sale, or a black friday sale, or any number of deep discount sales that exist in typical brick and mortar. We place your offer in front of tens of thousands of customers hungry for a great deal on an even better product. The result of this is your brand makes a name for itself and quickly gains traction.

For our Blast Services, our Guarantee is as follows:
We guarantee a minimum uptake of 70% of codes.
We guarantee movement in search rank positioning for the targeted term(s) within 3-7 days post-blast.

Our expectations of you to ensure this Guarantee:
Promotion price must be 90% off and must be priced between $1 and $4.95.
Supplements must be priced at $1 regardless of retail price.
Our guarantee does not apply to the cell phone accessory space.

Yes. And no we don’t need to know your specific niche or product to know it will work. We do however make general recommendations such as, if you are in a low competition niche, consider 75-150 units on a single Solo Blast. Mid competition? 150-250 units. High Competition: 250+ units. For Waves, consider adding an additional 15-25% for the length of the rpomotion. For Pulses, consider an additional 25-35%.

Yes. Our core services under our “Promote” line of services are available via a subscription. For over a year, we’ve found that those who repeatedly succeed with us are those who recognize that building their brand is not a one-blast event. We are part of your long-term strategy to launch your products, optimize your listings, build your brand, and ultimately achieve your goals.

Our “Build” lineup of services, including ZonOptimize, Review Rush, and Code Courier are available without a subscription to one of our plans, however subscribing clients get discounts on Build services.

Generally speaking, the more you make available, the better the bang for your buck. This service has consistently depleted whatever amount of inventory brand owners have set aside for a ZonBlast promo. However we’ve worked with as low as 30 units. The more you can make available, the more value you can get out of ZonBlast. Supplement brand owners are advised to give away 150+ due to the massive volume in that category. For Waves, we will not accept less than 150 units for the duration of the Wave.

Because the US Amazon.com marketplace makes up the vast majority of the Amazon private label opportunity, our focus is currently on US-based products, brands, and sellers.

That being said, we are growing our alternative markets and will be expanding into those markets with ZonBlast services in 2016.

While we accept up to 5 keywords, we encourage 1 to 2 keywords for most promotional activities for most needs. There is a dilution effect when blasting multiple keywords, all other things being equal. In general, it is best to target no more than 1 per 100 units. So for example if you have 300 units, best practice would be to target no more than 3 keywords.

A more comprehensive analysis of this topic can be found via our Client Help Desk.

Yes, we accept general use codes (8 character codes which are valid for anyone with the code).

No, we will not under any circumstances protect or otherwise be responsible for your inventory. If you give us general use codes, you must be prepared to place protection orders on your own account for that inventory which you do not want to be made available to the public. There is a substantial risk for general use codes to be made public on sites like slickdeals or similar at which point, your inventory will be blown through QUICKLY.

Therefore, it is highly suggested that you instead opt for single use codes at no additional cost, or if you insist on general use, always protect inventory. Per our terms, ZonBlast is not and never will be responsible for your failure to use protection orders.

If we are provided with invalid codes resulting in a failure of your promotion, we will refund a portion of the credits for the promo in question: specifically, 50%. While we are cognizant of the fact that mistakes can be made, we also need to protect our deals community against being provided with invalid deals. Invalid codes or an improperly prepared promotion results in dissatisfaction among our community. Thus as an incentive to triple check your promotion’s settings, we will issue a return of 50% of the credits used on the first incident this occurs.

Within moments of signing up, you will be provided with an activation link that will give you complete access to our system, including our scheduling calendar so that you can schedule your first promotion. Timing will vary as promotion slots are on a first come first served basis.

Plans & Billing

Yes. Our core services under our “Promote” line of services are available via a subscription. For over a year, we’ve found that those who repeatedly succeed with us are those who recognize that building their brand is not a one-blast event. We are part of your long-term strategy to launch your products, optimize your listings, build your brand, and ultimately achieve your goals.

Our “Build” lineup of services, including ZonOptimize, Review Rush, and Code Courier are available without a subscription to one of our plans, however subscribing clients get discounts on Build services.

No, there is no contract or minimum monthly requirement You are free to cancel your plan at any time, and your cancellation will take place at the end of the current billing period. Note: credits on your account, if any, will be lost.

Please login to your account at https://app.zonblast.com to:

  • View your plan
  • Upgrade or downgrade your plan
  • View past invoices
  • Update credit card details

Simple: just get in touch with us prior to your next billing date and we’ll get your account cancelled. Caution: any credits that are currently applied to your account will be lost upon cancellation.

Our “Build” lineup of services are eligible for a full refund within 30 days provided any deliverables are returned, and use of those deliverables is ceased upon refund. Our “Promote” lineup of services are not eligible for either full or pro-rated refund at any point.

However If you experience problems with your promotion, or don’t know how to start or need simple guidance, we’ll be more than happy to work to obtain the results you’re looking for in accordance with our Guarantee.

Reviews

ZonBlast is not a reviews service! We do not and cannot guarantee reviews. It is our opinion that review services and groups specializing in reviews is at best a gray area and puts seller accounts at risk.

We do not venture into this gray area and thus do not require our community to leave reviews. Nor do we gate access to future products or otherwise force unnatural reviews in any way.

We repeat: ZonBlast is not a review service.

ZonBlast is not a review service. As such, we can’t and don’t speak to whether you will get any reviews at all.

Solo Blast

The Solo Blast is the original ranking tool. With a Solo Blast, we deliver a quick burst of sales designed to enhance your brand’s growth in a way that would otherwise take weeks or months. We place your offer in front of our deals-hungry community and they act quickly, creating a burst of sales and thereby getting your brand exposed and out in the marketplace.

Wave4/Wave7

A Wave is a type of promotion that allows your brand to experience a sustained increase in exposure and traction on the Amazon marketplace over multiple days. Whereas with Solo Blasts, the effect is powerfully concentrated on one day, Waves spread that concentration out over 4 or 7 days as a Wave4 or Wave7, respectively.

Waves are simply a different way of promoting your item. Whether or not it would be “better” is dependent on a number of factors, including your niche, units available for the promotion, etc.

In general terms, if you are looking for more of a sustained promotion, a Wave4 or Wave7 will suit your needs.

Pulse

Pulse is the brain-child of our very own COO, Anthony Lee, who had theorized that under the right circumstances, an even more sustained blast effect than a Wave might produce excellent ranking results. He was right. Pulse delivers an even more drawn-out, sustained promotion period by producing sales every other day for 15 days, for a total of 8 “mini” blasts over a two week period.

ZonOptimize

Orders are scheduled via our calendar. You will select the desired delivery date, and we will deliver your Optimized listing within 48 hours of that date. Typically 90% of orders are delivered on the delivery date you select. Some may be slightly delayed due to high volume periods or holidays.

Sorry, but this will not be possible due to our Terms of Service which include a mutual Non Disclosure Agreement. Without explicit permission, we are unable to share product information, including listings or content within that listing. That said, our ZonOptimize testimonials are extensive and can be found here.

If you are having issues editing your own listing, please try getting Brand Registered. This isn’t a foolproof answer however it helps in many cases. Beyond that, we can’t provide advisement. We can’t gain control over your listing for you. If you are Brand Registered and still don’t have control over your listing, are you prepared to fight Seller Central for control? And are you OK with likely having a “compliant” title on your listing?

Review Rush

We stand by our copy and our methods and our track record in significantly increasing review rate on organic purchases. If for some reason you are not satisfied, get in touch and we’ll make it right for you.

Code Courier

Custom coding is necessary for each ASIN you wish to use for Code Courier. Get in touch for volume pricing if you are interested in using Code Courier for more than one listing.

Our list of supported services includes:

  • Aweber
  • GetResponse
  • InfusionSoft
  • MailChimp

If your service is not listed here, get in touch with us; we may be able to support it!